SOLIS Dry-clean and Laundry services
Effective Date: 1st Feb 2026
SOLIS Dry-clean and Laundry services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our laundry services.
1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, phone number, email address, home or delivery address
• Service Information: Laundry preferences, pickup and delivery details, order history
• Payment Information: Payment method details (processed securely through third-party payment providers)
• Communication Information: Messages, calls, or emails you send to us
2. How We Use Your Information
We use your information to:
• Provide and manage laundry services
• Schedule pickups and deliveries
• Process payments
• Communicate about orders, delays, or service updates
• Improve our services and customer experience
• Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information. We may share your information only with:
• Trusted service providers (e.g., payment processors, delivery partners)
• Legal authorities when required by law
All third parties are required to protect your information.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is 100% secure.
5. Data Retention
We retain personal information only as long as necessary to provide services and meet legal or business obligations.
6. Your Rights
Depending on your location, you may have the right to:
• Access your personal information
• Request correction or deletion
• Withdraw consent for marketing communications
To exercise these rights, contact us using the details below (Visit our Contact Us page).
7. Cookies & Online Services (If Applicable)
If we operate a website or mobile app, we may use cookies or similar technologies to improve functionality and user experience.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date.